We ordered three Emma shorts size 3XL . We received 2XL(47.2 in hips). Sauth Size Chart defines 47.2 inches as....2XL !We ordered 3XL because I want a loose fit not a 2XL with seemingly ironed out elastic.
This is from ELENA ( without a surname) Sauth Customer SUPPORT specialist -" ...we never heard complaints about the elasticity before. Also the size is based on your given measurements.,we double-checked them and they are 3XL. Unfortunately, we can not accept a custom-made order return. ( ending with a heart icon)
3XL is what we ordered, can't we have what we ordered. Where is the SUPPORT? My HEART is bleeding whenever I read that e mail or see the SÂUTH logo- GLOOMY, cuz my hard earned money went down their pockets and have to throw all that I bought from them.
ELENA had been answering our "PLEASE email" twice now....must we be on the 14th to finalize our please for REFUND?
Great fit and very comfortable. Love the look - not too casual. Can dress up or down
Perfect linen shorts.
Really cool - loads of compliments
How Does It Feel?
Made of pure European flax, our linen is casually elegant with timeless appeal. Its luxurious, soft texture is achieved through garment washing – and only gets better with time.